Book online with select Franklin Medical Group physicians

Recent News

Published on July 13, 2015

Patients Can Find Saint Mary’s Health System Doctors and Instantly Schedule Appointments Online

New Service Powered by ZocDoc

WATERBURY, Conn. (July 13, 2015) ─ Today, Saint Mary’s Health System introduces a new service that helps patients more seamlessly access Saint Mary’s physicians via online scheduling. At launch, the service facilitates online appointment-making with 24 participating providers across internal medicine and pediatric specialties, and additional physicians, specialties, and appointment availability will be added in the coming months. This service is powered by ZocDoc, the beginning of a better healthcare experience for millions of patients every month.

To use this free service, patients can simply visit www.stmh.org and click “Book Online” at the top of the page. Patients can see doctors’ schedules in real time, along with qualifications, verified patient reviews, photos and additional tools for selecting providers who best fit their needs. Patients can then choose an open timeslot and schedule their own appointment with a few clicks. This service removes friction from the traditional patient experience by eliminating time-consuming phone calls, helping patients book with Saint Mary’s Health System doctors 24/7 (even when the office is closed), and even sending email and text reminders about upcoming appointments to help reduce no-shows.

“With the introduction of our online scheduling service, Saint Mary’s Health System is continuing to move toward our Vision of becoming a more patient-friendly, convenient system,” said Chad W. Wable, FACHE, President and Chief Executive Officer of Saint Mary’s Health System. “We encourage patients to take advantage of this new technology, which we hope will simplify the scheduling process and provide them and their family members with a more modern, accessible healthcare experience.”

“Across our health system, we are making access to healthcare easier and more convenient for all of our patients by opening new facilities, expanding our network to include new primary care doctors and specialists, and investing in the latest technology,” Wable said. “We also know many consumers look online for health information and we want to be a trusted resource for them, on the web, on social media, and now with our new online scheduling service.”

Residents in the New York City metro area wait more than 16 days on average for medical appointments, according to a study by healthcare search and consulting firm Merritt Hawkins & Associates. However, the typical ZocDoc appointment takes place in just 24 hours. This is made possible by ZocDoc’s online marketplace that shows doctors’ real-time availability – including last-minute cancellations and no-shows – to patients who are seeking care. Saint Mary’s Health System is proud to unite modern patients and doctors with this cutting-edge technology, and to deliver the great healthcare experience patients expect and deserve.

─END─

About ZocDoc

ZocDoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use ZocDoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive checkups, fill out their paperwork online, and more. With a mission to give power to the patient, ZocDoc’s online marketplace delivers the accessible and simple experience patients expect and deserve. ZocDoc is free for patients and available across the United States via ZocDoc.com or the ZocDoc app for iPhone and Android.

About Saint Mary’s Hospital

Saint Mary’s Health System is a leading regional healthcare provider anchored by Saint Mary’s Hospital, an acute care community teaching hospital that has served Greater Waterbury for more than 100 years. Licensed for 347 beds, Saint Mary’s is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care and houses the region’s only pediatric emergency care unit. As the leading provider of surgical services in Greater Waterbury, Saint Mary’s was the first to introduce the daVinci® Robotic Surgery System. The health system’s satellites and affiliates extend from Waterbury to Wolcott, Naugatuck, Southbury, Prospect and Watertown. Our website has dedicated pages to help patients find a physician or schedule an appointment. Follow us on Facebook at SaintMarysHospitalCT or Twitter at @SaintMarysCT.

Media Contact

Jennifer Clement
Corporate Communications Specialist

(203) 709-6240